Welcome to Indio!
During your Implementation, the Applied Systems education team gives agents a full training based on their role. However, before you dive in to the deep end, take a brief minute to get set up.
For how-to instructions on these features, access the Applied University, Learning Catalogs, Indio, Configure User Profile:
Still have questions? Feel free to chat with our support team using the chat feature located in the bottom right-hand corner of the platform or email support@useindio.com.