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Client Contact Permissions

Set permissions for full access, limited access and view only access users

Indio Communications avatar
Written by Indio Communications
Updated over 3 months ago

Access Groups have been added to provide more options for controlling permissions given to client contact users.

  • Full Access: Client Contact has access to all forms, schedules, and documents for a submission.

  • Limited Access: Client Contact only has access and editing rights to forms, schedules, and documents that are explicitly shared with the user. There are additional options that can be added to an individual client contact that allow them to sign and submit assigned forms, submit assigned schedule workbooks, and access all documents in the documents tab.

  • View Only Access: Client Contact only has access to forms, schedules, and documents that are explicitly shared with the user, but no editing rights. A client contact assigned to this group may view the information, but will not be able to make any edits. There are additional options that can be added to an individual client contact that allow them to sign and submit assigned forms, submit assigned schedule workbooks, and access all documents in the documents tab.

Below are screenshot examples of the permission options available for each access group. Under the Access Group selection is a list of the base permissions included with the group, plus a section to provide additional permissions.

Client contacts that can access the documents tab will have the ability to view and download any document for the account. Those users without access to the documents tab will still be able to access the individual documents they uploaded within a submission.

Full Access Group

  • Access to all submissions for the account

  • Editing rights to all items in a submission

  • Access to the documents tab

  • Can create limited access contacts

  • Can assign contacts to items in a submission

  • Ability to submit schedule workbooks

  • Ability to sign schedules

  • Ability to sign schedules

  • Ability to sign and submit forms

  • Ability to leave comments

Limited Access Group

Base Permissions:

  • Ability to sign schedules

  • Access to assigned items in a submission

  • Editing rights to assigned items in a submission

  • Ability to review assigned schedule workbook items

  • Ability to leave comments

Optional Permissions:

  • Submit assigned schedule workbooks

  • Sign and submit assigned forms

  • Sign and submit assigned forms

  • Access to the documents tab

View Only Access Group

Base Permissions:

  • Ability to sign schedules

  • Access to assigned requests in a submission

  • No editing rights to assigned items in a submission

  • Ability to review assigned schedule workbook items

  • Ability to leave comments

Optional Permissions:

  • Submit assigned schedule workbooks

  • Sign and submit assigned forms

  • Sigh and submit assigned forms

  • Access to the documents tab


Still have questions? Feel free to chat with our Support Team! The chat feature is located in the bottom, right-hand corner of the platform, or email at support@useindio.com.

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