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Trouble sending an submission update?
Trouble sending an submission update?
Chet Amborn avatar
Written by Chet Amborn
Updated over a week ago

As an agent, if you received an email indicating a submission update did not send successfully:

Try this:

1. Navigate to a Submission, click on the "Marketing" tab, and navigate to the submission that has the error message.

2. Click the "Retry" text next to the error message:

Still have questions? Feel free to chat with our Support Team! The chat feature is located in the bottom, right-hand corner of the platform or email at

Note: The Indio Technologies platform is most optimized on the browsers such as Microsoft Edge, Google Chrome or Mozilla Firefox. If you use Internet Explorer (IE) 10 or less, there may be limited functionality as a result. Internet Explorer (IE) 10 will reach end of support on January 31, 2020.

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