Indio

Indio has made improvements to how repeatables are displayed in the User Interface (UI)

Improve Repeatables UI 2.0

Indio allows agents to mark certain columns as required in workbooks sent to clients.

Schedule Templates: Allow required columns in workbooks

Let Indio manage the arduous task of gathering the data needed for a submission

Data Collection Tab in Submissions

A Quick How-To video on using the Documents Folder within a Customer Account and utilizing the Document Upload Request from a Submission

Documents and Document Upload Request (Video)

How to ensure basic information flows into the applications

Insured/Client Basic Information Smart Mapping

This article explains how forms interact with each other in a submission and how to add an Entity to minimize the # of submissions created

Understanding Account Entities & Smart Mapping in Submissions

Create a Schedule Workbook (How-To)

How to upload an excel spreadsheet that contains policy level data into INDIO so that your insured can update the information in the portal

Create a Schedule Workbook - Upload Excel Format (Video)

How to import policy level data from Epic into INDIO so that your insured can update the information in the portal

Create a Schedule Workbook - Import from Epic (Video)

Leave a note for your insured to help them fill out a schedule

Adding a Note to a Schedule

Send insureds the Indio portal link from within the Indio platform.

"Send to Client" Feature

Turn on Smart Reminders and Indio will remind your clients when everything is due so you don't have to remember!

Smart Reminders

Easily assign contacts at your insured to forms and applications.

"Assigned Users" Feature

Attaching last year’s application is a great reference to help you and your client fill out the current application. Here's how we do it:

How to Attach the Prior Year PDF to a Form

When your insured adds comments to the application, you can choose to download them in order to submit to the carrier.

How to Download Comments

View changes made on a form at any given point of time

Review Form Changes

Using Indio to make renewals an easy task for your insured

Renewal "Verification Mode" System (Video)

Easily pull information from workbooks into your forms

How To Link Schedule Data To Indio Forms

Indio allows the certificate holder list in CSR24 to be pulled into Indio as a schedule during the renewal process for review and updating.

Import cert holder list to Indio for review, and export changes back to CSR24

Indio corrects exposure duplication in schedules when importing from multiple policies & allows agents to export individual schedule rows.

ACORD 125 Phase 1: Fix exposure duplication in Indio schedules and allow individual schedule rows to be exported

Indio Communications

Stephen So

Alfonso Quant

Data Collection

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.